Air India Express, in collaboration with AirAsia India, recently announced the launch of their Unaccompanied Minor (UMNR) service, a specialized service catering to young flyers aged between five and twelve.
Originally provided on international routes, this service has now been expanded to domestic sectors, offering parents and guardians peace of mind that their young ones will be in safe hands, ensuring a smooth and delightful flying experience.
Parents and guardians can conveniently book this service either through the airline’s official website, airindiaexpress.com, or at airport sales counters, with prices commencing from ₹5,000.
To make the journey as smooth as possible, dedicated airline staff will personally greet the young passengers before airport security checks and assist them with all necessary travel protocols.
It is mandatory for both the child and the guardian or parent to carry a valid photo ID during both departure and arrival for identification purposes. Moreover, guardians or parents must accompany their children to the airport, arriving a minimum of two hours prior to the scheduled departure for domestic flights.
On reaching the destination, airline personnel will escort the child, ensuring a safe handover to their awaiting guardian or parent.
Ankur Garg, the Chief Commercial Officer, expressed his enthusiasm about this new initiative, stating, “We continually strive to elevate our guests’ travel experiences. With the expansion of the Unaccompanied Minor services to domestic routes, we aim to provide a warm and comfortable journey for our young solo travellers. Our team is committed to ensuring the utmost care for these young adventurers from the beginning to the end of their journey.”
This introduction of unaccompanied minor services precedes the impending merger of Air India Express and AIX Connect. Both airlines are recognized for their unique in-flight dining brand, ‘Gourmair’, boasting an array of mouthwatering options ranging from kids’ meals, vegan selections to delectable desserts.
Furthermore, young travellers can look forward to a special treat with the in-flight entertainment platform, AirFlix. This hub offers a myriad of tailored entertainment options such as games, educational content, articles, and much more, promising to keep young flyers entertained throughout their journey.